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Contact Information and Support Hours

Last updated on Apr 06, 2026

We're here to help! Reach us through any of these channels:

Live Chat:

Click the chat icon on the bottom right of any page on rishtaywalay.com. Available during business hours with automated responses after hours.

Phone:

Call your nearest branch during business hours. Find branch numbers on our https://rishtaywalay.com/branches.

Email:

support@rishtaywalay.com — we respond within 24 hours.

Social Media:

  • Facebook: Rishtay Walay

  • Instagram: @rishtaywalay

Walk-in:

Visit any of our 4 branches during business hours.

Support Hours:

  • Monday to Saturday: 10:00 AM — 6:00 PM (PKT)

  • Sunday & Public Holidays: Closed

  • Live chat after hours: Leave a message and we'll respond the next business day

Response Times:

  • Live chat: Immediate during business hours

  • Email: Within 24 hours

  • Phone: Immediate during business hours

  • Walk-in: No appointment needed