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Contact Information and Support Hours

Last updated on Jul 23, 2026

We're here to help! Reach us through any of these channels:

Live Chat

Click the chat icon on the bottom right of any page on rishtaywalay.com. Available during business hours, with automated responses after hours.

Phone

Call your nearest branch during business hours. Find branch numbers on https://rishtaywalay.com/branches.

Email

support@rishtaywalay.com — we respond within 24 hours.

Social Media

  • Facebook: Rishtay Walay
  • Instagram: @rishtaywalay

Walk-in

Visit any of our 6 branches during business hours.

Support Hours

  • Open all 7 days: 9:00 AM — 6:30 PM (PKT)
  • Live chat after hours: leave a message and we'll respond the next business day

Response Times

  • Live chat: Immediate during business hours
  • Email: Within 24 hours
  • Phone: Immediate during business hours
  • Walk-in: No appointment needed