Privacy & Safety

Privacy and Safety Policy

Your privacy and safety are our top priority at Rishtay Walay. Profile Privacy: - Your contact number is never shown publicly - Photos are only visible to registered members - You control who can see your full profile - Your profile can be hidden temporarily at any time Data Protection: - All data is encrypted and stored securely - We never sell or share your data with third parties - Your information is used only for matchmaking purposes - You can request complete data deletion at any time Verification: - All profiles are reviewed before activation - CNIC verification is required - Suspicious profiles are immediately blocked - Our team monitors for fake or fraudulent accounts Safety Tips: - Never send money to anyone you meet through the platform - Always meet in a public place for the first meeting - Involve your family early in the process - Report any suspicious behavior immediately How to report a concern: - Use the "Report" button on any profile - Chat with us using the support widget - Call your nearest branch directly - Email us at support@rishtaywalay.com We take every report seriously and investigate within 24 hours.

How to Report a Profile

If you come across a suspicious, fake, or inappropriate profile, please report it immediately. How to report: 1. Open the profile you want to report 2. Click the "Report" button 3. Select the reason for reporting 4. Add any additional details 5. Submit Reasons to report: - Fake or misleading photos - False information in profile - Inappropriate or offensive content - Harassment or abusive messages - Scam or fraud attempt - Already married (misrepresenting marital status) - Underage user What happens after you report: - Our team reviews the report within 24 hours - The reported profile may be temporarily suspended during review - If found guilty, the profile is permanently banned - You will be notified of the outcome - Your identity is kept confidential Emergency situations: If you feel threatened or unsafe, please: - Contact local police immediately - Call our head office - Chat with us for immediate assistance We have zero tolerance for harassment, fraud, or misuse of our platform.